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Posted 04/26/08
 |
|
| Contact: |
Rolanda
Hoard Technical Recruiter/Life Sciences Chemical Analysis Agilent Technologies 302-633-7444 |
Agilent
1
Technical
Support Assist Engineer-GC,
GC/MS, ICP-MS-Wilmington, DE
The
Chemical Analysis Solutions Unit (CASU) within Life Sciences Chemical Analysis
has excellent and sustainable growth and will continue to succeed and excel in
the principal market areas of Food & Forensics, Petrochemicals and the
Environmental business. New products and technologies will continue to be added
and introduced through a combination of internal development and acquisitions.
Are you looking to use your existing knowledge in GC and/or GC/ MS products and
their laboratory workflow to advance your career in this dynamic environment?
Although knowledge and experience of ICP-MS is an advantage, you will be
required to develop your skills within ICPMS and over time add this to your
portfolio of supported products.
Using your experience and technical knowledge you are recognized as a leader in
delivering technical support and troubleshooting. You will be primarily
responsible to handle high level technical support and solutions for CASU
products to the customer support organization. Support will be a combination of
remote support and onsite visits to assist the problem definition and resolution
of technical customer issues within the Americas. The support channels for which
you have responsibility are the onsite customer engineers, authorized support
providers, remote call qualifiers and the distributor organization.
You possess a logical approach to analyzing problems and are able to classify
and define the principal issues from a technical, customer and a business
perspective. You have excellent personal and customer handling skills and are
recognized as being a team player. As the primary support interface
between the field organization and the solutions unit, you are expected to
provide real time feedback of quality issues as they occur. With your good
presentation skills you will deliver training to the support organization for
approximately 10% of your time.
Location preference for this position is Wilmington, DE but will also consider
our site in Santa Clara, CA with primary responsibility for supporting the
Americas however you will be working as part of a worldwide team and will be
expected to interact and work remotely with different regions and travel outside
of your region where necessary. Expected travel time will be approximately 25%
within the Americas and worldwide.
Your success in this position will be measured in the following areas:
Escalation management
Real-time and remote support assist; increasing the effectiveness of
customer support.
Driving and leading the technical support of CASU products within the
organization.
As an employee at the Wilmington, site a wide variety of unique options are
available to you: flexible work hours, on-site cafeteria and fitness center with
a variety of classes, basketball, tennis, and volleyball courts, and more! You
will also be able to participate in a number of different community volunteer
projects.
We are located midway between Baltimore and Philadelphia; just 2 hours drive
north to New York City or south to Washington, DC. There, we have 800 people
inventing, designing, building and marketing products that dominate the market
for chemical analysis. Our products are frequently behind the headlines in the
news, from environmental regulations to new drug discoveries to Homeland
Security.
Agilent will not sponsor work authorization for this position.
Qualifications
Bachelors Degree in Chemistry or related discipline or equivalent.
A minimum of 5 years technical experience with GC and/or GC/MS and its
workflow, ICP-MS experience is a plus.
Thorough understanding of related GC, GC/MS and/or ICP-MS applications.
Proven track-record in logical troubleshooting and technical knowledge.
Excellent verbal and written communication skills, interpersonal and
negotiation skills.
Additional language skills a plus.
Agilent
2
Product
Manager, LC Columns-Wilmington,
DE
This
is your opportunity to join a high performance consumables marketing team at
Agilent. This team is bringing new products and breakthrough marketing
approaches into the global market faster and more efficiently than ever before.
If you have a passion for delivering profitable growth and have demonstrated
customer-centricity in launching and growing your product lines, we would be
delighted to have you on the Consumables and Supplies Division Product Marketing
team within Agilent Technologies.
Agilent Technologies is a premier measurement company focused on the high growth
$40B measurement markets in the life sciences, chemical analysis, communications
and electronics industries. Dig a little deeper though, and you'll discover what
we really are - 20,000 inventors, explorers, scientists and visionaries working
together to deliver the products and services that enable our customers to
become more profitable and competitive and to revolutionize the way people work
and live. What you'll find here is dedication to innovation and contribution,
trust and respect, teamwork and an uncompromising integrity. Our Wilmington,
Delaware site is located midway between Baltimore and Philadelphia. The site has
an on-site cafeteria, fitness center, courts for tennis, basketball and
volleyball and a picturesque picnic area nestled in the woods.
The successful candidate will develop and execute a growth strategy for the
chromatography and spectroscopy supplies business supporting the life sciences
and chemical analysis markets.
The candidate will be responsible for the following:
- Understanding the market and competitive environment for liquid chromatography
columns, defining the market segments and the market drivers within these
segments
- Identifying customer needs and developing strategies to address those needs.
- Understanding customer workflows and developing consumable solutions to
address key needs or gaps in these workflows.
- Experience in product marketing including managing a portfolio of products to
stated revenue and profitability goals.
- Setting pricing strategies for the portfolio of products
- Developing forecasts and aligning these forecasts with stakeholders across the
organization.
- Managing the profitability of the product lines to deliver to stated
profitability goals.
- Developing product value propositions and product positioning
- Developing sales tools and product information material and updating such
tools and information in a timely manner
- Developing and delivering channel training and customer seminars in a timely
manner
- Working collaboratively, cross organizationally, cross regionally and cross
functionally to deliver the desired results.
Agilent will not sponsor work authorization for this position.
Qualifications:
Any
combination of the following degrees:
- Bachelors or Masters Degree in Analytical Chemistry or similar discipline, and
an MBA or equivalent, with a minimum of 5 years of experience in strategic
product marketing.
Required Experience and Skills:
- Demonstrated strategic product management experience with a
scientific/technical product line.
- Experience in the analytical laboratory setting as a foundation for
understanding customer needs and the channels that serve these customers.
- Chromatography experience with strong preference for HPLC columns
chromatography experience
- Strong strategic marketing skills with experience in developing product
marketing strategies
- Demonstrated ability to glean customer insights - experience in customer needs
analysis
- Demonstrated ability to translate customer needs into product opportunities.
- Initiative to drive fact-based decisions, projects and deliver results -
demonstrates a 'can-do' attitude
- Strong project management and organizational skills with demonstrated ability
to deliver on time commitments.
- Excellent collaboration skills and ability to work in partnership with
colleagues within and across organizations.
- Exemplary leadership experience on cross-functional and cross-organizational
teams; cross-regional experience is highly desirable
- Excellent written and presentation communication skills
- Proficiency with Microsoft Office programs
- Preference will be given to candidates with strong experience in consumables
product marketing.
Posted 10/22/07
Agilent
3
Sr. Product Manager Chromatography Supplies-Wilmington, DE
This
is your opportunity to join a high performance consumables marketing team at
Agilent. This team is bringing new products and breakthrough marketing
approaches into the global market faster and more efficiently than ever before.
If you have a passion for delivering profitable growth and have demonstrated
customer-centricity in launching and growing your product lines, we would be
delighted to have you on the Consumables and Supplies Division Product Marketing
team within Agilent Technologies.
We are seeking a strategic marketing savvy Product Manager for Chromatography
Supplies at our Wilmington, DE facility. The successful candidate will develop
and execute a growth strategy for the chromatography and spectroscopy supplies
business supporting the life sciences and chemical analysis markets.
The candidate will be responsible for the following:
- Understanding the market and competitive environment for chromatography and
spectroscopy supplies, defining the market segments and the market drivers
within these segments
- Identifying key needs of customers and using those needs to define new product
opportunities
- Understanding of customer workflows in LC/MS and GC/MS and developing
consumable solutions to address key needs or gaps in these workflows.
- Developing and managing customer focused strategies to grow the supplies
business and launch new products.
- Successfully launching new products on time and delivering the revenue goals.
- Developing forecasts and aligning these forecasts with stakeholders across the
organization.
- Managing the profitability of the product lines to deliver to stated
profitability goals.
- Developing product messaging, positioning and pricing plans
- Developing sales tools and product information material and updating such
tools and information in a timely manner
- Developing and delivering channel training in a timely manner
- Working collaboratively, cross organizationally, cross regionally and cross
functionally to deliver the desired results.
Agilent Technologies is a global, diversified technology company, with 20,000
people focused on creating instruments for the communications, electronics and
life sciences industries.
As an employee at the Wilmington, site a wide variety of unique options are
available to you: flexible work hours, on-site cafeteria and fitness center with
a variety of classes, basketball, tennis, and volleyball courts, and more! You
will also be able to participate in a number of different community volunteer
projects.
We are located midway between Baltimore and Philadelphia; just 2 hours drive
north to New York City or south to Washington, DC. There, we have 800 people
inventing, designing, building and marketing products that dominate the market
for chemical analysis. Our products are frequently behind the headlines in the
news, from environmental regulations to new drug discoveries to Homeland
Security.
Agilent will not sponsor work authorization for this position.
Qualifications:
Any combination of the following degrees:
- Bachelors or Masters Degree in Analytical Chemistry or similar discipline, and
an MBA or equivalent, with a minimum of 5 years of experience in strategic
product marketing.
- Demonstrated strategic product management experience with a
scientific/technical product line.
- Experience in the analytical laboratory setting as a foundation for
understanding customer needs and the channels that serve these customers.
- Chromatography experience with preference for LC/MS and/or GC/MS experience
- Strong strategic marketing skills with experience in developing product
marketing strategies
- Demonstrated ability to glean customer insights - experience in customer needs
analysis
- Demonstrated ability to translate customer needs into product opportunities.
- Initiative to drive fact-based decisions, projects and deliver results -
demonstrates a 'can-do' attitude
- Strong project management and organizational skills with demonstrated ability
to deliver on time commitments.
- Excellent collaboration skills and ability to work in partnership with
colleagues within and across organizations.
- Exemplary leadership experience on cross-functional and cross-organizational
teams; cross-regional experience is highly desirable
- Excellent written and presentation communication skills
- Proficiency with Microsoft Office programs
- Preference will be given to candidates with strong experience in consumables
product marketing.
Last modified:04/26/08
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